Client Services Associate

5 days ago


Stockton, Illinois, United States H&R Block Full time
Job Summary: Client Services Associate

We are looking for a skilled and detail-oriented Client Services Associate to join our team at H&R Block. In this role, you will be responsible for providing excellent customer service to our clients and supporting our staff in various administrative tasks.

About the Job:
• Answer phone calls and greet clients in a timely and professional manner
• Match clients with suitable tax professionals based on their needs
• Schedule client appointments and handle client departures
• Maintain accurate records and files

What We Offer:
- Estimated annual salary: $48,000 - $58,000
- Opportunities for professional growth and development
- Collaborative and dynamic work environment

Requirements:
- 1+ year of experience in a customer-facing role
- Excellent communication and problem-solving skills
- Ability to multitask and prioritize tasks effectively

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