Retail Associate
20 hours ago
At The Cannabist Company, we are seeking a highly motivated and customer-focused Retail Associate to join our team. As a Retail Associate, you will be responsible for providing exceptional customer service, promoting and maintaining positive customer relations, and ensuring a seamless shopping experience for our patients.
Key Responsibilities:
- Confirm patient purchase limits prior to admission into the consultation area and inform the appropriate pharmacist of such limits.
- Provide exceptional customer care by promoting and maintaining positive customer relations.
- Respond to calls or emails from customers requesting product, training, and general information.
- Manage patient records through the use of an MMJ database.
- Fulfillment of customer orders.
- Responsible for the sales and promotion of all Columbia Care products.
- Build and maintain a high level of integrity and trust for specific products.
Requirements:
- Must be at least 21 years of age.
- Two years of direct customer service experience required.
- MED Badge.
- Retail experience a strong plus.
- Experience with Point-of-Sales systems.
- Understanding of and experience with Windows Operating System and Microsoft Outlook.
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