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Healthcare Financial Advisor

2 months ago

Bradenton, Florida, United States MCR HEALTH INC Full time


Why MCR Health?

A career with MCR Health presents thrilling opportunities within one of the largest healthcare organizations in our service areas. We are on the lookout for outstanding individuals who share our commitment to delivering "Exceptional Care to Everyone, Every Time" and supporting our mission to serve all individuals. Whether you are directly involved in patient care or working in other sectors of our organization, you can find a fulfilling role here. We invite you to become part of our community where you can advance your career and serve with compassion.

In light of our company’s expansion, we are seeking a Financial Counselor.

Work Location: Bradenton, FL

Key Responsibilities:
  • Assist with enrollment processes, which may involve completing coverage applications, collecting necessary documentation, and troubleshooting the enrollment journey for individuals seeking discount health services, including uninsured children and adults accessing subsidized, low-cost, and free health insurance programs through various public health insurance options.
  • Provide structured education to patients regarding health coverage, engage in follow-up discussions, and offer renewal assistance for those already enrolled.
  • Disseminate informational materials as directed by supervisors to patients, community members, partner organizations, and businesses to enhance awareness of available coverage options.
  • Participate in community events as directed by supervisors to promote understanding of coverage options.
  • Conduct enrollment activities at local agencies as assigned by supervisors.
  • Complete all required training programs successfully; engage in conference calls, webinars, and other professional development opportunities.
  • Accurately maintain required reporting in Excel and Microsoft Word to monitor goal achievement and client satisfaction.
  • Achieve ACA Marketplace Certification and other necessary certifications to facilitate enrollment activities.
  • Collaborate with the billing department to verify patient balances and establish payment plans.
  • Inform patients about payment plans, create payment agreements, and manage related documentation.
  • Notify supervisors or the Outreach & Eligibility Director of any immediate or pending system errors.
  • Perform Medicaid verifications for all service dates to determine eligibility for self-pay patients and communicate findings to the billing department.
Qualifications:

What you need to succeed in this role:
  • High School Diploma or GED equivalent.
  • A minimum of four (4) years of experience with discount health services and applications for federal programs is preferred.
  • Understanding of health and human services systems, health insurance programs, and public coverage options.
  • Proficiency in Microsoft Office Suite is preferred.
  • Reliable transportation is required, with the ability to travel between sites as necessary.
  • Bilingual (Spanish/English) is a plus.
  • Valid Government Issued Photo ID is required.