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Sprinkler System Technician
2 months ago
We are seeking a highly skilled Sprinkler Service Technician to join our team at Johnson Controls International. As a key member of our team, you will be responsible for providing top-notch service and repair to commercial, industrial, and residential sprinkler systems.
Key Responsibilities- Respond to service calls from our Service Resource Center, identifying equipment/system malfunctions and communicating with customers to understand their needs.
- Perform routine maintenance and repairs on sprinkler systems, including wet, dry, pre-action, deluge, and fire pumps.
- Utilize technical manuals, part manuals, and other resources to diagnose and repair equipment.
- Read and interpret blueprints, diagrams, submittals, and operational manuals to ensure accurate and efficient service.
- Provide exceptional customer service, communicating effectively with customers and district staff to ensure complete satisfaction.
- Complete Service Acknowledgements electronically, obtaining customer signatures and ensuring proper coding.
- Participate in a scheduled on-call rotation, providing 24/7 support to our customers.
- High School Diploma or equivalent required.
- Ability to travel and work flexible hours, including weekends.
- Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
- Able to work in unusual positions, such as climbing ladders, scaffolding, and high lift equipment up to 40 feet.
- Ability to adhere to safety guidelines and procedures, maintaining a safe working environment.
- Strong organizational skills, positive attitude, and ability to learn quickly.
- Possess a valid driver's license and driving record that meets company requirements.
- Able to pass a pre-employment background and drug test.
- NICET Level II certification.
- 5 years of documented experience in the Fire Sprinkler/Suppression industry.
Johnson Controls International is an equal employment opportunity and affirmative action employer, committed to diversity and inclusion. We welcome applications from qualified candidates and are an equal opportunity employer.