Dental Treatment Coordinator

2 months ago


Knoxville, Tennessee, United States Confident Smiles & Implants Full time

Overview

Confident Smiles & Implants is seeking a dedicated Dental Treatment Coordinator to join our team. The ideal candidate will possess a strong background in dental terminology and patient service, ensuring the smooth operation of our practice.

Responsibilities

  • Greet and assist patients with a friendly and professional demeanor.
  • Schedule appointments efficiently using Open Dental software.
  • Coordinate treatment plans effectively between patients and clinical staff.
  • Present comprehensive treatment plans and clearly outline financial options to patients.
  • Maintain a high case acceptance rate by providing exceptional patient communication and guidance.
  • Verify insurance coverage and process payments accurately.
  • Ensure the confidentiality and accuracy of patient records.
  • Respond promptly and courteously to phone calls and inquiries.
  • Collaborate seamlessly with the front desk team to ensure a smooth patient experience.

Requirements

  • Prior experience working in a dental office setting is essential.
  • Demonstrated proficiency in dental terminology and receptionist duties.
  • Familiarity with phone systems and front desk operations.
  • Strong organizational skills with meticulous attention to detail.
  • Ability to effectively multitask in a fast-paced environment.
  • Excellent communication and interpersonal skills are crucial for patient interaction.
  • Previous experience as a dental receptionist is highly valued.

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