Guest Services Specialist
6 days ago
The Guest Services Specialist position at Avion Hospitality involves providing top-notch service to our guests, handling check-ins and check-outs efficiently, and ensuring a seamless stay experience.
Key Responsibilities- Attend to guest requests and resolve any issues promptly, demonstrating excellent problem-solving skills.
- Manage reservations, room assignments, and key card distribution with accuracy and attention to detail.
- Maintain a clean and organized workspace, adhering to Avion Hospitality's high standards.
- Communicate effectively with colleagues and other departments to facilitate smooth hotel operations.
- Bachelor's degree in Hospitality or a related field preferred.
- Minimum 1-2 years of experience in a similar role or an internship in the hospitality industry.
- Superb communication, interpersonal, and analytical skills, with the ability to adapt to changing situations.
- Familiarity with hotel operations software and basic computer skills.
Estimated salary: $48,000 - $58,000 per year.
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