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Customer Service Representative

2 months ago

Sherman Oaks, California, United States Bloomingdale's Full time
About Bloomingdale's

Bloomingdale's is a leading luxury department store that makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We strive to make Bloomingdale's like no other store in the world.

Job Overview

A Bloomingdale's At Your Service/At His Service Assistant plays a critical role in supporting the sales, clientele, and operational functions vital to a Personal Shopper. This role requires a passion for gracious service, an interest in fashion, styling talent, and product knowledge proficiency.

Key Responsibilities
  • Assist the Personal Shopper during selling appointments
  • Pull merchandise for appointments
  • Embrace and be proficient with technology
  • Participate in merchandising and operational requirements of the role
Qualifications and Competencies
  • High School Diploma or equivalent required
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
  • Resourceful and able to adapt quickly to changing priorities
  • Resourceful self-starter, works well independently as well as part of a team
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements
  • Position requires prolonged periods of standing/walking around store or department
  • May involve reaching, crouching, kneeling, stooping, and color vision
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions
  • Frequently lift/move up to 25lbs