Equipment Delivery Manager

4 weeks ago


Paterson, New Jersey, United States Singer Sewing Full time

Job Summary:

The Equipment Delivery Manager is responsible for overseeing the end-to-end delivery process of equipment, ensuring timely, accurate, and safe delivery to customers.

This role involves managing relationships with 3rd Party Logistics (3PL) providers and third-party vendors to ensure effective coordination of deliveries, receiving, resolving delivery issues, and maintaining optimal service levels.

The supervisor will play a key role in streamlining logistics processes and ensuring compliance with company standards.

Key Responsibilities:

  • Oversee and manage daily equipment deliveries to various locations.
  • Ensure all deliveries are executed in accordance with customer requirements and delivery schedules.
  • Monitor and review the performance of delivery teams and third-party vendors, ensuring SLAs (Service Level Agreements) are met.
  • Coordinate and manage relationships with 3PL providers and third-party delivery vendors.
  • Work closely with 3PL companies to optimize routes, reduce delivery times, and manage delivery costs.
  • Assist in negotiating service terms and delivery expectations with third-party vendors to ensure quality service.
  • Address and resolve delivery issues, delays, or any discrepancies in delivery operations.
  • Investigate customer complaints related to equipment delivery and implement corrective actions.
  • Communicate effectively with internal teams and external vendors to ensure delivery problems are addressed promptly.

Requirements:

  • 3-5 years of experience in logistics, supply chain management, or delivery operations.
  • Proven experience managing relationships with 3PL providers and third-party vendors.
  • Proficiency in all Microsoft Office applications.
  • Proven experience developing schedules and timelines for projects.
  • Excellent interpersonal and communication skills.
  • Detail-oriented.
  • The ability to multi-task.
  • The ability to work in a high-pressure environment.

Benefits:

Singer Equipment Company offers a competitive starting wage, a comprehensive benefits package including medical, dental, vision, short term and long term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.

EOE/M/F/Veterans/Disability:



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