Insurance Professional

4 days ago


Hazel Crest, Illinois, United States Allstate - Marie A Dumas Insurance Agency Full time
Job Title: Licensed Customer Service Professional

About the Role:

We are seeking a skilled Licensed Customer Service Professional to join our team at Allstate - Marie A Dumas Insurance Agency. As a pivotal member of our staff, you will be the face of our agency, utilizing your insurance knowledge to enhance client experiences and ensure their complete satisfaction.

Key Responsibilities:


  • Customer Service: Efficiently handle customer inquiries, resolve issues, and ensure client satisfaction.
  • Policy Reviews: Conduct regular policy reviews and updates to meet clients' changing needs and circumstances.
  • Product Knowledge: Stay informed about company offerings and industry trends to provide accurate and up-to-date information.
  • Community Involvement: Participate in local community events to build brand presence and strengthen client relationships.


Requirements:


  • Licensing: Must possess an active Illinois Property & Casualty License.
  • Experience: Prior customer service experience in insurance sales or a related field is highly preferred.
  • Communication Skills: Excellent verbal and written communication abilities.
  • Problem-Solving: Ability to assess client needs and offer appropriate solutions.
  • Detail-Oriented: Keen attention to detail in managing customer accounts and records.
  • Team Player: Collaborative spirit to work efficiently within the office team environment.


Benefits:


  • Annual Base Salary Based on Experience
  • Career Growth Opportunities
  • Paid Time Off (PTO)
  • Life Insurance
  • Hands on Training
  • Mon-Fri Schedule


Why Join Us:

At Allstate - Marie A Dumas Insurance Agency, we value integrity, accountability, and excellence in every client interaction. We cultivate a positive, supportive environment that encourages professional growth and collaboration. If you are enthusiastic about helping people, skilled in creating personal connections, and a licensed insurance professional with a penchant for providing exceptional customer service, then we invite you to apply and shine your light at Allstate - Marie A Dumas Insurance Agency.

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