Insurance Professional
4 days ago
About the Role:
We are seeking a skilled Licensed Customer Service Professional to join our team at Allstate - Marie A Dumas Insurance Agency. As a pivotal member of our staff, you will be the face of our agency, utilizing your insurance knowledge to enhance client experiences and ensure their complete satisfaction.
Key Responsibilities:
- Customer Service: Efficiently handle customer inquiries, resolve issues, and ensure client satisfaction.
- Policy Reviews: Conduct regular policy reviews and updates to meet clients' changing needs and circumstances.
- Product Knowledge: Stay informed about company offerings and industry trends to provide accurate and up-to-date information.
- Community Involvement: Participate in local community events to build brand presence and strengthen client relationships.
Requirements:
- Licensing: Must possess an active Illinois Property & Casualty License.
- Experience: Prior customer service experience in insurance sales or a related field is highly preferred.
- Communication Skills: Excellent verbal and written communication abilities.
- Problem-Solving: Ability to assess client needs and offer appropriate solutions.
- Detail-Oriented: Keen attention to detail in managing customer accounts and records.
- Team Player: Collaborative spirit to work efficiently within the office team environment.
Benefits:
- Annual Base Salary Based on Experience
- Career Growth Opportunities
- Paid Time Off (PTO)
- Life Insurance
- Hands on Training
- Mon-Fri Schedule
Why Join Us:
At Allstate - Marie A Dumas Insurance Agency, we value integrity, accountability, and excellence in every client interaction. We cultivate a positive, supportive environment that encourages professional growth and collaboration. If you are enthusiastic about helping people, skilled in creating personal connections, and a licensed insurance professional with a penchant for providing exceptional customer service, then we invite you to apply and shine your light at Allstate - Marie A Dumas Insurance Agency.
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