IT Support Specialist

3 days ago


Washington, Washington, D.C., United States AHU Technologies Inc Full time

At AHU Technologies Inc, we are seeking a highly skilled IT Support Specialist to join our team. This role involves providing technical assistance and support to end-users, ensuring a seamless experience with our systems and services.

The estimated salary for this position is $80,000 - $120,000 per year, depending on experience.

We require a bachelor's degree in IT or a related field, or equivalent experience. Additionally, 6 years of experience installing and configuring system hardware/software in an enterprise environment is essential. Proficiency in supporting desktop operating systems (Windows 10, Mac OSX) is also required.

Responsibilities include:

  • Responding to and diagnosing problems through discussion with users
  • Ensuring timely resolution of problems, including problem recognition, research, isolation, resolution, and follow-up steps
  • Providing support to end-users on a variety of issues

Skill Matrix requirements include 6 years of experience installing operating system patches and upgrades, expertise in troubleshooting hardware-related issues, and knowledge of Microsoft Office Suite (Office 2010+ and Office 365).

This is an exciting opportunity to work with a leading technology company and contribute to the success of our organization.



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