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Automotive Store Manager

2 months ago

Honolulu, Hawaii, United States Midas Hawaii Full time
About the Role

We are seeking a seasoned Automotive Store Manager to lead our team at Midas Hawaii. As a key member of our management team, you will be responsible for driving business operations and store performance, ensuring customer satisfaction and retention, and promoting growth of existing and new business.

Key Responsibilities
  • Manage and direct all automotive and general service technicians in the operation of the shop.
  • Recruit, hire, train, motivate, evaluate, schedule, and coach employees.
  • Deliver exceptional customer service while listening and consulting customers.
  • Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts.
  • Lead, manage, and train the team while keeping in tune with our company's vision, purpose, core values, and employee creed.
  • Oversee all sales, accounting, and clerical functions from Service Advisors.
  • Maintain inventory counts and be responsible for any inventory losses.
  • Ensure overall cleanliness and organization of the facility, including environmental compliance.
  • Manage employee payroll; record keeping of hours and scheduling.
  • Update and submit daily sales reports to Corporate.
Requirements
  • A minimum of 2 years of store or service manager experience.
  • General automotive knowledge.
  • Excellent customer service disposition.
  • Good communication skills.
  • Strong POS computer and Internet skills.
  • Leadership ability.
  • Team building skills.
  • Ability to work a flexible retail schedule including weekends, evenings, and holidays.
  • Valid driver's license.