Medical Administrative Assistant

3 weeks ago


Everett, Massachusetts, United States Cambridge Health Alliance Full time

At Cambridge Health Alliance (CHA), we are dedicated to delivering high-quality, patient-centered care to our diverse communities. As a Medical Administrative Assistant in our Primary Care team, you will play a vital role in supporting our care delivery model, which emphasizes collaboration, creativity, and innovation.

CHA is a leader in Primary Care, serving over 120,000 patients annually through our 13 primary care centers, 3 teen health centers, telehealth services, and in-patient programs. Our team-based approach brings together primary care providers, behavioral health specialists, pharmacists, and care coordinators to deliver comprehensive care to our patients.

As a Medical Administrative Assistant, you will be responsible for handling patient calls, registering patients, and scheduling appointments via our electronic health record system. You will also verify insurance eligibility, maintain accurate medical records, and collect and process co-pays. Additionally, you will provide financial support by processing charges, reconciling daily receipts, and identifying and correcting billing errors.

To be successful in this role, you will need to possess excellent customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment. We welcome individuals who are bilingual in Spanish, Portuguese, or Haitian Creole, and those with experience working on a Planned Care Team are preferred.

At CHA, we are committed to creating a workplace free from discrimination and promoting equal employment opportunities. We believe in treating all employees and patients with respect and dignity, and we strive to create a culture that values diversity, equity, and inclusion.

Our salaries are competitive, and we offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. We also provide opportunities for professional development and growth within our organization.

Join our team and be part of an organization that is dedicated to improving the health and well-being of our communities. We offer a dynamic work environment, a chance to work with a talented team, and the satisfaction of knowing that your work is making a difference in the lives of our patients.


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