Customer Service Representative

6 days ago


Vero Beach, Florida, United States PeopleShare Full time
Customer Service Representative Job Description

PeopleShare is currently hiring for Temp Customer Service Representatives in the South River, NJ area.

Job Details
  • Schedule: Fully in Office - Monday to Friday, 9:00 am to 5:00 pm (and Saturdays for 4 weeks between Black Friday and Christmas, 10:00 am to 2:00 pm)
  • Pay Rate: $19/hour
  • Temp until end of year
Job Responsibilities
  • Provide accurate and timely account information to customers, including order status and history.
  • Assist customers with inquiries and concerns about products and orders.
  • Resolve customer complaints and concerns in a professional and timely manner.
  • Build strong relationships with customers and potential customers by listening to their needs and providing relevant product information.
  • Process customer transactions, including sales, refunds, exchanges, and replacements.
  • Ensure all necessary information is accurate and complete prior to completing transactions.
Requirements
  • 3+ years of experience as a customer service representative.
  • Excellent customer service and communication skills.
  • Proficient in using email, Google Documents, Excel, Order Management Systems, and knowledge of Zendesk.
  • Strong organizational skills and ability to manage priorities and workflow.


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