Resident Care Specialist

2 weeks ago


Laurens, South Carolina, United States Martha Franks Retirement Community Full time
Job Summary

We are seeking a compassionate and detail-oriented Resident Concierge to provide exceptional care and support to our residents at Martha Franks Retirement Community.

Key Responsibilities
  • Respond promptly and courteously to resident call lights, ensuring their needs are met in a timely and efficient manner.
  • Communicate effectively with nursing staff and other team members to ensure seamless care coordination.
  • Provide domestic services, including passing trays, tidying common areas, and replenishing resident rooms with essentials.
  • Transport residents and equipment safely, adhering to regulatory standards and guidelines.
  • Assist with resident admissions and discharges, providing physical support and orientation to our community.
  • Identify and report any equipment malfunctions or accidents/incidents immediately.
  • Ensure compliance with all relevant regulations, including DHEC, Fire and Safety, OSHA, Labor Laws, and HIPAA confidentiality standards.
Requirements
  • High School Diploma (or equivalent) preferred.
  • Ability to read, speak, and understand English.
  • 1+ year's experience in healthcare, long-term care, or working with the frail or elderly (preferred but not required).
  • Understanding of the physical and psychological effects of aging and ability to provide respectful and tactful care.
  • Positive service-oriented interpersonal and communication skills.
  • Compassion for and desire to work with the elderly.
  • Demonstrated knowledge and skills necessary to safely transport and transfer residents.
  • Time-oriented and dependable.
  • Committed to 100% customer satisfaction.

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