Utilization Management Case Manager

3 days ago


Los Angeles, California, United States University of California Full time
Job Summary

We are seeking a detail-oriented and organized professional to join our team as a Utilization Management Intensive Case Management Coordinator. This role will play a vital part in ensuring smooth and efficient case management processes to support quality care at UCLA Health.

Key Responsibilities
  • Process and manage authorization requests, including urgent, routine, pre-service, and retro authorizations.
  • Prepare and process referrals according to established procedures within the medical group utilization department.
  • Identify and prepare necessary documents for the next level of review.
  • Maintain and prepare specific reports and manage computer applications and logs.
  • Monitor members/patients followed by Case Management.
  • Work directly with a nurse team lead.
  • Review pending claims for approval or denial.
Requirements
  • High school diploma, GED, or equivalent.
  • Experience working in a Managed Care environment, highly desired.
  • Experience processing ambulatory managed care referrals, preferred.
  • Proficient computer skills with working knowledge of Microsoft Excel and Word.
  • Ability to operate a variety of office equipment, including computers, printers, copiers, fax machines, scanners, and mailing equipment.
  • Ability to multi-task, work with frequent interruptions, and meet deadlines.
  • Strong attention to detail, organization, and ability to follow directions.
  • Clear and concise communication skills, both written and verbal.
  • Familiarity with Vodavi phone system.
  • Ability to lift up to 25 pounds.
Salary Range

$34.37-$47.31/hourly



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