Service Manager
1 week ago
21st Century Equipment LLC is seeking a seasoned Service Manager to lead our full-time Service Department in an exciting career opportunity.
Key Responsibilities:
- Supervise and motivate service department personnel to ensure customer satisfaction and departmental profitability
- Maintain and improve service department processes to drive efficiency and growth
- Monitor technician performance and develop strategies for improvement
- Recruit, develop, and retain technical personnel to meet business needs
- Ensure accurate monitoring of SPG & MST usage and review work orders for precision
Requirements:
- 3+ years of experience in John Deere Service Department operations
- Proven ability to motivate individuals and teams
- Working knowledge of Standard Job Pricing and Commission-based compensation
- Basic understanding of financial principles related to overall Service Department Operations
About Us:
21st Century Equipment LLC has empowered farmers with cutting-edge agricultural equipment and innovative solutions since 1996. Our vision is to be the leading agricultural solutions provider, driven by our team's creativity and entrepreneurial spirit. We value integrity, accountability, and teamwork, believing in the long-term future of production agriculture. Employees enjoy comprehensive benefits, opportunities for growth, and a supportive work environment that embraces change and rewards achievement.
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