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Customer Service Representative

2 months ago

Kankakee, Illinois, United States Vince Clark - State Farm Agent Full time
Customer Relations Representative

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Relations Representative for Vince Clark - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our customers. Your primary focus will be on establishing trust, understanding customer needs, and providing tailored solutions to meet their insurance and financial service requirements.

Key Responsibilities:

  • Develop and maintain a deep understanding of customer needs and preferences.
  • Utilize a customer-centric approach to identify and address customer concerns.
  • Collaborate with the agent team to develop and implement effective sales strategies.
  • Stay up-to-date on product offerings and industry trends to provide informed recommendations to customers.


What We Offer:

  • A competitive salary and commission structure.
  • A comprehensive benefits package, including paid time off and health insurance.
  • Opportunities for growth and professional development within the agency.
  • A dynamic and supportive work environment.


Requirements:

  • Excellent communication and interpersonal skills.
  • A strong customer service focus and ability to build rapport with diverse customer groups.
  • Ability to work in a team environment and contribute to the success of the agency.
  • Basic computer skills and proficiency in software applications.


Join our team and take the first step towards a rewarding career in customer relations and sales. Apply today to become a part of our dynamic team