Design Assistant

2 weeks ago


Raleigh, North Carolina, United States Drees Homes Full time
About Drees Homes

Drees Homes is a family-owned home building company with a passion for making custom homes easy. With over 95 years of experience, we have taken care of our employees and customers, resulting in a track record of long-tenured employees. We are proud to be named a 2023 and 2024 U.S. Best Managed Company, a program sponsored by Deloitte Private and The Wall Street Journal, and have been officially certified as a Great Place to Work in both 2023 and 2024.

Job Summary

We are seeking a Design Assistant to join our Drees Homes Design Center in Raleigh, NC. As a Design Assistant, you will assist Design Consultants with providing customers with an exceptional experience prior to and during the selections process.

Responsibilities
  • Maintain a welcoming environment by greeting customers, answering calls, and keeping refreshments stocked.
  • Assist with evening preview browse hours and weekend tours, conducting general information tours, answering questions, and prepping welcome packets.
  • Help keep the Design Center up-to-date by organizing new products and removing outdated ones, ensuring all model numbers, handouts, and displays are accurate and efficient.
  • Assist with market home selections and customer selections, when needed.
  • Assist with scheduling customers for Design Center appointments and sending out confirmation emails.
  • Communicate and coordinate with builders, estimators, and sales personnel.
  • Assist with maintaining Design Center reports with up-to-date information.
  • Prepare and process job files for daily appointments.
  • Assist with other coordinating needs to help keep buyers on track, such as low-voltage appointments and documents.
  • Work with Bluebeam to support daily designer needs, such as redlining plans, backsplash drawings, and cabinet revisions.
  • Keep the Design Center stocked with office supplies as needed.
  • Take pictures of products and design features in the field for the Design Center's photo log, as needed.
  • Continually strive to improve customer service.
Requirements
  • High School Diploma required; Bachelor or Associate Degree in a design-related field preferred.
  • Superior customer service skills.
  • Experience in an art or design-related field.
  • Experience with Envision a plus.
  • Interest in interior design and a desire to learn.
  • Good computer skills, including basic Word, Excel, and PowerPoint.
  • Adobe Creative Suite - Photoshop, InDesign, and/or Illustrator a plus.
  • Drafting and rendering software skills - AutoCAD, Revit, etc. helpful.
  • Organized and strong attention to detail.
  • Friendly, outgoing personality with the ability to exercise patience with customers.
Work Schedule

Work hours are Tuesday-Friday (until 7:00 PM on Wednesday), Saturday 9:00 AM - 1:00 PM.


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