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Customer Engagement Specialist
2 weeks ago
We are looking for a Customer Engagement Specialist to join our team at The Lovesac Company. As a Customer Engagement Specialist, you will be responsible for guiding the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships. Your goal will be to create a positive shopping experience for our customers.
The ideal candidate will have a minimum of 1 year of experience in a retail or customer service role and possess excellent communication skills. You will be able to work flexible hours including evenings, weekends, and holidays. Additionally, you will be able to effectively utilize technology for sales and customer support, including demonstrating products, assisting customers, and utilizing internal CRM systems to enhance customer experience and drive future outreach.
The estimated salary for this position is $15.79-$16.00 per hour. In addition to a competitive hourly wage, we offer flexible hours, paid time off, holiday pay, 401K matching contribution, health plan discount, employee assistance program, financial wellness tools, associate discounts, and pet insurance.