Receiving Team Member

16 hours ago


Birmingham, United States Vapor Thrift Store Full time
Job Summary

Vapor Thrift Store is seeking a highly motivated and detail-oriented Receiving Team Member to join our team. As a key member of our receiving team, you will play a vital role in ensuring the smooth operation of our store by greeting donors, sorting donations, and selecting sellable items for resale.

Key Responsibilities
  • Customer Service
    • Greet every customer with respect, optimism, and joy at all times
    • Answer any and all questions for customers
    • Assist with any customer needs
    • Properly thank each customer for their business and donation
    • Escalate any customer service needs to Assistant Store Managers or Store Manager as needed
    • Share the vision and mission of Vapor Ministries with customers
  • Receiving
    • Quickly and efficiently unload all donor vehicles
    • Inspect each donated item for quality and condition and sort to proper department or trash
    • Maintain a clean and organized donation area throughout the work day
    • Remove all trash/recycling to the dumpster areas
    • Retrieve and load furniture for customers that are sold inside the store
  • Opening/Closing
    • Perform and complete the opening/closing checklist procedures if scheduled to open or close
  • Housekeeping
    • Ensure a properly organized workspace during operating hours
    • Close receiving and the warehouse and leave it organized, stocked, and ready to be used the next work day
  • Trash & Exterior Excellence
    • Maintain the cleanliness of the dumpster and overflow areas
    • Maintain the cleanliness and visual excellence of the exterior areas of the store
Requirements
  • Excellent customer service skills with an upbeat, positive, and joyful demeanor
  • Able to work outside in all year-round temperatures
  • Able to kindly, but firmly enforce VTS policies on non-accepted items
  • Repeatedly lift 50+ pounds unassisted
  • Quickly and efficiently evaluate "keep or trash" for all donated items
Work Environment

This position will require between 8-40 hours per week depending on need and availability. Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store).



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