Patient Services Coordinator

1 week ago


Newburgh, New York, United States Optum Full time

Are you passionate about delivering exceptional patient experiences and making a meaningful impact in healthcare? Optum, a leading health services organization, is seeking a skilled Patient Services Representative to join our team.

About the Role

We are looking for a friendly, patient-focused, and detail-oriented individual to provide top-notch customer service to our patients. As a Patient Services Representative, you will be responsible for greeting and registering patients, instructing and directing patients and visitors, and handling payments from patients. Your attention to detail and ability to multitask will ensure that our patients receive seamless and efficient care.

About the Team

You will be part of a dynamic and supportive team that is committed to delivering exceptional patient experiences. Our team is dedicated to providing high-quality care and making a positive impact on the lives of our patients. As a Patient Services Representative, you will have the opportunity to work collaboratively with our clinical staff to ensure that our patients receive the best possible care.

About the Company

Optum is a leading health services organization that provides innovative solutions to improve the health and well-being of our patients. We are committed to delivering exceptional patient experiences and making a meaningful impact in healthcare. Our company values include empathy, compassion, and teamwork, and we strive to create a workplace culture that reflects these values.

Required Skills and Qualifications
  • High School Diploma/GED or higher required; 1+ years of customer service or healthcare experience preferred;
  • Intermediate level of computer proficiency required;
  • Ability to work independently and as part of a team;
  • Excellent communication and interpersonal skills;
Benefits

We offer a comprehensive benefits package that includes medical, dental, and vision insurance, as well as opportunities for professional growth and development. Our salary range for this position is $16.00 to $28.27 per hour, based on local labor markets, education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).



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