Exchange Engineer

22 hours ago


Spring Valley, Nevada, United States Entergy Full time
Job Summary

The Exchange Engineer will provide management, oversight, and maintenance of the Exchange environment supporting a robust cross-functional userbase of 15K+ users. The Exchange/O365 environment is critical to the successful operations across Entergy, and this support role is critical to the success of our users.

Key Responsibilities
  • Perform daily responsibilities to manage and Microsoft Exchange and supporting infrastructure, both on-premises and online via M365
  • Responsible for escalations in support of customer/team escalations or related incidents
  • Assist in the design and implementation of future-state Exchange environment
  • Responsible to provide required system reporting (audit, performance, etc)
  • Responsible to provide problem resolution, root cause analysis, management, and documentation of all Messaging related issues
Requirements
  • Minimum Education Required: BS/BA degree strongly preferred in Management Information Systems, Computer Science, or other technical area of study
  • Minimum Experience Required: 2+ years of experience as an Exchange Administrator or similar role preferred
  • Strong knowledge of Microsoft Exchange Server
  • Experience with Windows Server, Active Directory, and Azure
  • Experience with PowerShell scripting for automation and administration
  • Working knowledge of email security standards and practices
  • Understanding of network fundamentals, including TCP/IP, DNS, and firewalls
  • Specific and direct experience with at least one ticketing system (Service Now, Remedy, HEAT, etc)
  • Familiarity with business operations and best in class technology landscape
  • Experience monitoring end user hardware for vulnerabilities and compliance
Preferred Qualifications
  • Professional certifications in Microsoft Exchange or related technologies
  • Experience with cloud-based email systems and collaboration tools
  • Strong communication and interpersonal skills
  • Ability to work effectively in a matrixed environment


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