Shift Manager

5 days ago


Buffalo, New York, United States McDonald's Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.

Key Responsibilities
  • Lead shifts and ensure that the team is meeting McDonald's standards for Quality, Service, and Cleanliness.
  • Monitor performance during shifts and take action to ensure that the team is meeting targets.
  • Communicate with the next Shift Manager to ensure a smooth transition and prepare for the next shift.
  • Manage crew members and provide coaching and direction to ensure that they are meeting their responsibilities.
  • Monitor safety, security, and profitability during shifts and take action to address any issues.
Requirements

To be successful in this role, you will need:

  • Previous leadership experience, ideally within a restaurant, retail, or hospitality environment.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of McDonald's systems and processes.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
What We Offer

As a Shift Manager at McDonald's, you will have the opportunity to develop your leadership skills and advance your career. We offer a competitive salary and benefits package, including:

  • 15-25 days paid vacation.
  • 10 paid holidays and 8-week sabbatical every 10 years.
  • Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
  • Medical, dental, and vision coverage.
  • Pre-tax flexible spending accounts.
  • Short- and Long-Term Disability, life, and accident insurance.
  • Paid Leaves of Absence.
  • Service awards.
  • Employee Resource Connection.
  • Adoption Assistance.
  • Matching gifts program.

We are an equal employment opportunity employer and welcome applications from diverse candidates. Please note that this job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.


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