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Senior User Experience Designer

4 weeks ago

New York, New York, United States RIT Solutions, Inc. Full time
Job Title: Senior User Experience Designer

Job Summary:

We are seeking a highly skilled Senior User Experience Designer to join our team at RIT Solutions, Inc. As a Senior User Experience Designer, you will be responsible for designing and delivering user-centered experiences that meet the needs of our clients.

Key Responsibilities:

* Reimagine how our clients can design, optimize, and integrate the lending and credit experience for clients and the future of portfolio management for associates.

* Collaborate with designers, Product Managers, developers, and business stakeholders to understand requirements and pain points, conduct research and discovery, develop blueprints, and facilitate workshops to then design and deliver UX/UI designs that meet user and business goals.

* Create high-quality UX deliverables based on user goals and priorities, including annotated wireframes, flow diagrams, storyboards, mockups, high-fidelity prototypes, and production-ready final assets.

* Drive user research goals, including drafting research plans, conducting interviews, writing research questionnaires, producing usability tests, and compiling research results to synthesize inputs into solutions.

* Provide insights to the product development team and document user goals, needs, motivations, and pain points through user personas, use cases, and experience maps.

* Leverage user insights from user research to make recommendations to improve the user experience and create new concepts to bring those recommendations to life.

* Create future-state visions that align with broader product strategy and create impact for the business through a deep understanding of the user journey and user needs.

* Use proven storytelling and presentation skills to communicate conceptual ideas, design rationale, and the specifics of human-centered design process in all phases of the product development lifecycle, including product ideation and definition, UX design, and user research, detailed design, and optimization.

* Develop a portfolio of high-quality UX deliverables based on user goals, data, and business priorities, including annotated wireframes, flow diagrams, storyboards, mockups, high-fidelity prototypes, and production-ready final assets that exemplify a deep understanding of UI/UX lifecycle and design principles to define user experiences and visual and interaction design through human-centered design solutions (e.g., flows, journey maps, service blueprints, prototypes, and user research).

* Exceptional knowledge of Figma to generate low-fidelity and high-fidelity prototypes as well as final designs for developer handoff and seeing built designs all the way through delivery.

* Experience working with and adhering to design systems and style guides.

* Collaborative, Design Thinking mindset, and the ability to advocate for the user, while operating with business and technical constraints and changing priorities.

* Proven track record of excellent cross-functional collaboration, communication, and workshop facilitation skills to develop alignment with and between stakeholders to then execute on aligned roadmaps with quality and speed.

Requirements:

* Experience designing for both internal and external users by leveraging Service Design best practices.

* Experience working with Salesforce's Lightning Design System (ideally nCino as well).

What We Offer:

* Competitive salary and benefits package.

* Opportunity to work with a top-tier Management & Strategy Consulting firm.

* Collaborative and dynamic work environment.

* Professional development and growth opportunities.

How to Apply:

If you are a motivated and experienced Senior User Experience Designer looking for a new challenge, please submit your resume and cover letter to [insert contact information].