Store Operations Manager

2 weeks ago


Santa Rosa Beach, United States Extra Space Storage Full time

As a Store Operations Manager at Extra Space Storage, you will be responsible for overseeing the day-to-day operations of one or more self-storage facilities. This includes managing customer relationships, improving sales objectives, and ensuring the facility meets the highest cleanliness standards.

Key Responsibilities
  • Manage the day-to-day operations of one or more sites.
  • Develop customer relationships by identifying their storage needs and providing solutions.
  • Improve sales objectives through unit rentals, unit insurance, and moving supplies.
  • Guide new customers through rental processes and agreements.
  • Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits.
  • Ensure the facility meets the highest cleanliness standards through general maintenance duties.


Requirements

  • 2+ years of customer-facing employment experience.
  • 1+ year of experience in a leadership or supervisory role preferred.
  • Strong computer skills.
  • Current, valid driver's license with access to a reliable personal vehicle.
  • High school diploma or GED equivalent required, a college education is a plus.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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