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Freight Sales and Operations Manager

2 months ago

Nashville, Tennessee, United States Longwood University Full time
About the Role

This is an exciting opportunity to join Longwood University as a Business Development Sales Representative. As a key member of our team, you will be responsible for selling and operating Coyotes services to small and medium-sized customers.

Key Responsibilities
  • Prospecting and generating new business opportunities through creative and persistent methods
  • Building and maintaining customer relationships through consistent communication and relationship building skills
  • Researching leads, uncovering needs, and persuading decision makers to let Coyote service their freight
  • Serving as a consultative resource to customers regarding service offerings, market trends, and industry standards
  • Maintaining operational efficiencies for book of business through functions such as load building, scheduling, issue escalation, and capacity securement
  • Working with Carrier Managers to secure best viable options and calling carriers to get additional options and track when necessary
  • Understanding digital platform services and modal diversity service offerings and effectively persuading customers to use
  • Supporting teammates' customers when they are out of office
  • Meeting or exceeding expected KPIs
Requirements
  • Prior sales, operations, or customer service experience preferred
  • Strong negotiation skills, persuasiveness, aggressiveness, and confidence
  • Efficient time management skills with the ability to recognize and prioritize profitable opportunities
  • Strong relationship building skills and the ability to be a team player while working independently
  • Effective and professional communication skills and strong customer service skills
  • Confident decision-making skills, problem-solving ability, issue resolution skills
  • Entrepreneurial and competitive spirit, passion, self-motivation
  • Organization and attention to detail
  • Adaptability, multi-tasking ability, sense of urgency
  • Persistence and resilience
  • Ability to maintain composure in stressful situations
What We Offer
  • Competitive pay
  • Comprehensive benefits package
  • Internal advancement opportunities for high performers
  • Global opportunities
  • Casual dress and many perks
  • Diverse and inclusive environment
  • Opportunities to impact the world around you through our 360 sustainability initiatives