Customer Service Representative
1 week ago
We are a company that values customer service excellence and provides opportunities for career growth. Our team members are passionate about delivering exceptional experiences to our customers.
CompensationThe estimated salary for this role is $15-$18 per hour, based on experience. In addition, we offer competitive wages, uncapped bonus potential paid on store and individual performance, and generous benefits.
Job DescriptionThis role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
- Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
- Processing sales, loans, and extensions
- Performing opening and closing store duties
- High school diploma or GED
- Customer service, cashier, or retail experience
- Excellent communication and interpersonal skills
- Work well independently and as member of a team
- Ability to multitask
- Able to pass a criminal background check and drug test
- Adhere to all Company policies, procedures, and regulations
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