Merchandise Associate
2 days ago
We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at HomeGoods. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational and merchandise standards.
Key Responsibilities- Provide exceptional customer service by greeting customers, responding to their needs, and resolving any issues in a timely and professional manner.
- Maintain a clean and organized store environment by adhering to visual merchandising standards, restocking shelves, and participating in store recovery.
- Process customer transactions accurately and efficiently, including ringing purchases, handling returns, and counting change.
- Promote credit and loyalty programs to customers and provide information on store promotions and events.
- Support the sales floor team by assisting with merchandise processing, stocking, and replenishment.
- Participate in safety awareness and maintain a safe environment for customers and colleagues.
- Excellent customer service skills and ability to work effectively with customers and colleagues.
- Ability to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
- Strong communication and organizational skills, with attention to detail and ability to multitask.
- Ability to lift heavy objects with or without reasonable accommodation.
- Previous retail customer experience preferred.
HomeGoods offers a comprehensive benefits package, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Eligible associates may also participate in additional benefits, including:
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
Benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
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