Housekeeper - Hospitality Professional

2 weeks ago


Savannah, Georgia, United States Holiday Inn Express & Suites (Chatham Parkway) Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeper to join our team at Holiday Inn Express & Suites (Chatham Parkway). As a key member of our housekeeping staff, you will be responsible for ensuring the cleanliness and comfort of our guests' rooms.

Key Responsibilities
  • Guest Room Cleaning and Maintenance
    • Thoroughly clean and sanitize guest rooms, including making beds, dusting, vacuuming, and cleaning bathrooms.
    • Replace used linens with fresh ones, ensuring beds are made to hotel standards.
    • Restock room amenities and supplies as needed.
  • Inventory Management and Control
    • Monitor and manage inventory of cleaning supplies and room amenities.
    • Report any shortages or needed repairs to the Executive Housekeeper.
  • Guest Service and Communication
    • Provide excellent customer service by responding promptly and courteously to guest requests or concerns.
    • Report any issues or maintenance needs in guest rooms or common areas to the appropriate personnel.
  • Safety and Compliance
    • Follow all safety procedures and protocols, including the proper handling of cleaning chemicals.
    • Adhere to hotel policies and procedures to maintain a safe and clean work environment.
  • Team Collaboration and Support
    • Work closely with other housekeeping staff and hotel departments to ensure efficient operations and guest satisfaction.
    • Participate in team meetings and training sessions as required.
Requirements
  • A high school diploma or equivalent is preferred.
  • Previous housekeeping or cleaning experience is a plus, but not required.
  • Ability to work efficiently both independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Good communication skills and a positive attitude.
  • Physical stamina and the ability to lift and move heavy objects as needed.
  • Flexibility to work various shifts, including weekends and holidays.


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