Customer Experience Representative
12 hours ago
We are seeking a Customer Experience Representative to join our team at Treasure Coast Square. As a key member of our team, you will be responsible for providing an exceptional in-store shopping experience for our customers.
**Key Responsibilities**- Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
- Follow company policies and procedures to ensure associate and customer safety.
- Assist with product launch changes according to company standards.
- Provide excellent customer service by delivering on all aspects of the customer experience model.
- Process transactions quickly and accurately, reducing customer wait times.
- Resolve customer service-related issues effectively and escalate them to Store Management when necessary.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
- High School Diploma or Equivalent required.
- 0-2 years of relevant job experience, with a minimum of 6 months.
- Proficient in using technology, including iPads and registers.
- Meets defined availability criteria, including nights, weekends, and non-business hours.
- Meets physical requirements.
We offer competitive compensation and benefits, including:
- Medical, pharmacy, dental, and vision coverage.
- 401(k) and Roth 401(k) with Company match.
- Merchandise discount.
- Paid Time Off.
- Parental leave for new moms and dads.
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