Customer Experience Representative

12 hours ago


Jensen Beach, Florida, United States Express Full time
**Job Description**

We are seeking a Customer Experience Representative to join our team at Treasure Coast Square. As a key member of our team, you will be responsible for providing an exceptional in-store shopping experience for our customers.

**Key Responsibilities**
  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
  • Follow company policies and procedures to ensure associate and customer safety.
  • Assist with product launch changes according to company standards.
  • Provide excellent customer service by delivering on all aspects of the customer experience model.
  • Process transactions quickly and accurately, reducing customer wait times.
  • Resolve customer service-related issues effectively and escalate them to Store Management when necessary.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
**Required Skills and Qualifications**
  • High School Diploma or Equivalent required.
  • 0-2 years of relevant job experience, with a minimum of 6 months.
  • Proficient in using technology, including iPads and registers.
  • Meets defined availability criteria, including nights, weekends, and non-business hours.
  • Meets physical requirements.
**Estimated Salary: $25-$35 per hour****Benefits and Compensation**

We offer competitive compensation and benefits, including:

  • Medical, pharmacy, dental, and vision coverage.
  • 401(k) and Roth 401(k) with Company match.
  • Merchandise discount.
  • Paid Time Off.
  • Parental leave for new moms and dads.


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