SVP Business Risk and Controls Lead

3 days ago


Tampa, Florida, United States Hispanic Technology Executive Council Full time

The Risk & Control function is a critical component of the COO organization, responsible for driving the Risk and Control framework and Governance across various Operations business areas.

This role will work in close partnership with other Payroll/Supplier Strategy Operations and Risk Management areas to assess the risk profile of payroll and supplier strategy processes and develop a robust risk framework that proactively identifies and mitigates emerging risks.

The individual must have an in-depth understanding of Operational Risk management and a good understanding of the financial industry.

This role requires thorough understanding of the strategic direction of the function, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas.

Excellent communication skills are a must in order to articulate internally issues, action plans, etc., often at a senior level.

This role will have managerial responsibilities.

Key Responsibilities:

  1. Work with business/functional leaders in Payroll and Supplier Strategy to ensure compliance with applicable NAM and LATAM regulatory & policy requirements.
  2. Assess and strengthen the control environment by working closely with Payroll and Supplier Strategy Operations teams, as well as Operational Risk Management (ORM), Compliance, Internal Audit, Legal, Operations and other cross-functional partners.
  3. Execute governance model, embedding practices which mitigate risk.
  4. Establish the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
  5. Independently assess risks for the Payroll/Supplier Strategy Cash Services functions and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
  6. Prepare accurate and appropriate reporting of operational risks to senior management and the Board of Directors.
  7. Identify emerging operational risks in the context of the current economic, regulatory and business environment and assure that measures are being taken to mitigate these risks.
  8. Analyze operational risk data and indicators to identify areas of excessive risk, escalate situations that pose excessive risk(s), and engage with relevant functions to mitigate those risks.
  9. Identify root causes of major internal losses and ensure actions are taken to reduce the risk of loss from similar causes.
  10. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations.
  11. Escalate, manage and report control issues with transparency.

Qualifications:

  1. 10+ years experience in Risk & Controls, preferably in financial services; Experience in Third Party Management, Payroll or Supplier Strategy/Services, Risk or Internal Audit are also preferred.
  2. Experience managing large projects in complex operational environments.
  3. Ability to work effectively in a cross-functional organization. Ability to balance strategic priorities with tactical actions.
  4. Proven track record and accountability in making quick decisions that have an immediate impact on business financials.
  5. Demonstrated understanding of business procedures, financial services, control and regulatory industry knowledge.
  6. Excellent communication skills required in order to facilitate reviews with senior stakeholders and control partners.
  7. Effective organizational influencing skills required.
  8. Excellent problem-solving skills, ability to see the big picture with high attention to critical details.
  9. Demonstrated ability to develop and implement strategy and process improvement initiatives.

Education:

Bachelors/University degree or equivalent experience, potentially Masters degree.

Job Family Group:

Risk Management

Job Family:

Business Risk & Control

Time Type:

Full time

Primary Location:

Tampa Florida United States

Citi offers competitive employee benefits, including:

medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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