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Customer Service Ambassador

3 weeks ago

Morrisville, North Carolina, United States SafeSplash Full time

**Why Work at SafeSplash + SwimLabs?**

We offer a competitive salary, flexible scheduling, and opportunities for growth and development. As a Front Desk Associate, you'll have the chance to make a real difference in our clients' lives, while also learning new skills and taking on new challenges.

Company Overview:

We're a fast-growing swim school franchise with a passion for teaching water safety and promoting healthy lifestyles. Our team is dedicated to providing exceptional customer service and supporting our communities through local outreach and partnerships.

Job Description:

This role involves managing front desk operations, including answering phones, responding to emails, and handling customer inquiries. You'll also be responsible for maintaining accurate records, scheduling appointments, and coordinating events.

Requirements:

  • 2+ years of experience in customer-facing roles
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Basic computer skills, including Microsoft Office and Google Suite

Benefits:

  • Competitive salary ($22-$28 per hour)
  • Flexible scheduling and paid time off
  • Opportunities for advancement and professional growth
  • Free swim lessons for your children and access to exclusive promotions