Evening Shift Manager

6 days ago


Norwalk, Connecticut, United States Wegmans Food Markets Full time
Job Summary

We are seeking a motivated and experienced leader to join our team as an Evening Shift Leader. In this role, you will be responsible for managing store operations during evening hours, leading a team of customer service employees, and providing exceptional customer service.

Key Responsibilities
  • Manage store operations during evening hours, including opening and closing the store, and ensuring a smooth transition between shifts.
  • Lead and develop a team of customer service employees, providing training, feedback, and development opportunities.
  • Partner with department management to prioritize and delegate tasks, ensuring efficient Front End/customer checkout operations.
  • Provide exceptional customer service, acting as a champion for our values and standards.
  • React quickly to situations that arise, partnering with store leadership to problem solve operational challenges.
Requirements
  • 1 or more years of work experience, preferably in customer service, or a college degree.
  • Computer skills.
  • Proven ability to multi-task and handle interruptions in a fast-paced environment.
Preferred Qualifications
  • Experience leading a team.
  • Ability to quickly learn and adapt to new situations and subject matters.
What We Offer

At Wegmans, we believe in putting our people first. We offer competitive pay, a variety of benefits and perks, and a commitment to supporting the well-being and success of every person. Our comprehensive benefits package includes paid time off, higher premium pay rates for working Sundays or on a recognized holiday, health care benefits, a retirement plan, and more.

We are proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.



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