AWS Connect IVR Software Developer Specialist
1 week ago
Job Overview:
Resource Informatics Group Inc is seeking an experienced AWS Connect IVR developer to join our team.
About the Role:
This position involves designing, implementing, and testing customized software applications for contact centers using AWS Connect.
The ideal candidate will have expertise in building call flows and chatbots in AWS Connect and a strong understanding of software development principles.
Key Responsibilities:
- Analyze business requirements and design efficient call flows
- Develop high-performance call flows and unit tests
- Support existing architecture and code
- Document call flows and design as needed
- Collaborate with other teams to ensure seamless solution delivery
Requirements:
To be successful in this role, you will need:
- At least 3 years of experience in IVR call flow, telephony, and speech recognition
- Expert knowledge of one or more IVR development environments
- Hands-on experience with Java, JavaScript, or Python programming languages
- Working knowledge of IVR environments, operating systems, and telephony technologies
Estimated Salary Range: $120,000 - $150,000 per year, depending on location and experience.
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