Investment Management Strategy and Planning Director

2 weeks ago

Hartford, Connecticut, United States MassMutual Full time
Job Summary

We are seeking a highly motivated and experienced leader to lead Investment Management's strategic initiative planning and execution. This individual will be the primary liaison between our business and the newly formed Corporate Functions PMO.

Key Responsibilities
  • Lead strategic initiative planning, prioritization, and coordination across IM and understand/navigate interdependencies
  • Accountable for the intake and creation of the master inventory of discretionary and BAU strategic initiatives, projects, programs, and continuous improvement needs across IM
  • Accountable for investment management strategic initiative prioritization. Work with senior leaders on a regular cadence to reconfirm prioritized initiatives given the rapidly changing market
  • Responsible to partner with junior stakeholders across IM to intake and prioritize strategic initiatives
  • Facilitate collaboration among senior leadership, key stakeholders, and cross-functional teams to ensure strategic initiatives are fully aligned with business objectives and operational capabilities
  • Ensure portfolio of IM strategic initiatives align with IM's long-term goals
  • Coordinate cross-department and cross-enterprise connection points in regard to initiatives, including annual planning cycles for budget and resourcing
  • In conjunction with the demand/capacity process, understand resource allocation across IM
  • Understand initial project elements to determine if initiative qualifies for the SP&D portfolio and/or execution by CFPMO
  • Ensure alignment and work as cross-collaboration point person for internal and/or external stakeholders on goals, approach, and requests. Including ETX and corporate functions.
  • Monitor regular communications to key stakeholders and executive management on project progress, status, and challenges from CFPMO and SP&D and provide feedback as necessary
  • Support development of governance frameworks to drive clear, transparent, and efficient decision making
  • Partner with CFPMO and SP&D on IM's compliance with enterprise standards and act as a point person to ensure execution of operating model and process changes across IM
  • Point Person for the IM Portfolio Management lead from CFPMO
  • Lead demand/capacity on behalf of IM and be key point person for inquiries and process changes across the demand capacity process
  • Monitor and flag issues and interdependencies between Investment Management and enterprise shared services and suggest opportunities for resolution/path forward proactively, promptly, and tactfully
  • Develop a cohesive communication plan (in coordination with internal communications) and deliver high-impact presentations and reports for C-suite, Board of Directors, and other key stakeholders effectively communicating business impacts. Develop artifacts (create reports and presentations) related to IM priorities including committees and other strategy team deliverables.
  • Develop and strengthen internal communications with staff at all levels throughout the organization
  • Lead and help support elements of the IM strategic planning design and process
  • Review CIO and SLT objectives, vision, goals, and priorities to ensure alignment with IM strategy
  • Design strategic connectivity to enterprise goals and objectives
  • Lead, Role model/champion, and promote the evolution of the IM culture and foster a positive and collaborative work environment. Work to enhance employee engagement and morale.
  • Develop and implement a change management strategy for IM
  • Understand the evolving needs of our organization and proactively execute a change management discipline to support ongoing changes
  • Design and execute comprehensive change management plans that align with the department's goals, ensuring a smooth transition for all stakeholders
  • Evaluate the departments readiness for change by conducting assessments, surveys, and feedback sessions, identifying potential change challenges and areas for improvement
  • Design and oversee the delivery of training programs to equip employees with the necessary skills and knowledge to adapt to new processes, systems, and structures
  • Partner with leaders to provide guidance and support throughout the change process, ensuring they are equipped to lead their teams through the transition
  • Progress the governance models across IM. Understand the different governance forums and look for ways to enhance and ensure compliance
  • Identify opportunities for process improvement and operational efficiency
  • Implement best practices standard operating procedures across the organization
  • Identify and resolve issues that may affect the organization, anticipate potential challenges, and develop proactive solutions
  • Data analysis and decision support – analyze data to support decision making and provide insight and recommendations based on data analysis
  • Support Board of Director operations for IM
  • Be willing to roll up your sleeves and chip in when-and-wherever needed; adaptable and ability to pivot based on shifting priorities.
Requirements
  • Bachelor's degree
  • 10-12 years of related business and leadership experience in a subset of the following: investment management, insurance, consulting, strategy, project management, or financial services
  • Demonstrated project or portfolio management and experience with scorecards, metrics, and dashboards
  • Proven ability to establish and maintain strong relationships with peers and key partners throughout the organization
  • Comfortable working collaboratively across the organization in a complex, fast-paced, dynamic, and continually evolving business environment
  • Understanding of how to manage and deploy large-scale, cross-organization programs and employ a creative approach to problem solving, with a demonstrated ability to think strategically, enjoy managing multiple projects simultaneously, and handle difficult situations
  • High degree of integrity and ability to maintain confidentiality with business & organizational information
  • Able to garner support and gain momentum to bring new ideas through to implementation
  • Demonstrated ability to understand how tasks and milestones collaborate and connect across related department objectives
  • Prior track record in building partnerships with all levels of the organization
  • Experience building communication plans and communicating and/or presenting to senior leaders
  • Experience developing change management discipline/functions
  • Willingness to volunteer and lean in
  • Outstanding verbal, written, and interpersonal communication skills
  • Expert presentation and artifact creation
Ideal Qualifications
  • Higher degree, MBA or equivalent
  • Experience in consulting
  • Investment Management or buy-side experience
  • Understanding of the financial markets
  • Experience in the insurance industry
  • High emotional intelligence

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