Housing Search Specialist

1 week ago


Lowell, Massachusetts, United States South Middlesex Opportu Full time

h3JobDescription/h3pSUMMARY/ppTheHousingNavigatorwillprovidehousingsearchservicestohelphomelessorat-riskindividualsobtainsafeandpermanenthousing.TheHousingNavigatorwillconducthousingsearchesofprivatemarketsaswellasvarioussubsidizedhousingprogramsandworkwithoutsidelandlordsandcommunityproviderstoassistintheidentificationofaffordablehousingoptionsforhomeless,unstablyhoused,andlow-incomeindividuals./ppPRIMARYRESPONSIBILITIES/pulliProvidehousingsearchassistancetoclientsreferredbyMassHealthAccountableCareOrganizationsorphysicianpractices./liliMakereferralstosupportivehousingprogramswithcaremanagementresourcesandrentalassistanceasnecessary./liliConductahousingbarriersassessmentwitheachclientandworkwiththeclientandcasemanagementteamtodevelopandcarryoutarehousingplan./liliDeveloprelationshipswithlocallandlordstofosterplacementopportunitiesfordisadvantagedhomelessindividuals./liliProvideassistanceandadvocacywiththesubsidyapplicationprocessforclientsonfixedincomes./liliAssesshousingandsupportiveservicesneedstodeterminewhichshort-termfinancialassistanceprogramsmaybeavailabletorapidlyre-housetheindividual./liliHelpclientstoobtainallnecessarydocumentationandcompletepaperworkforhousing-relatedapplications./liliWorkwithclientstocompleteapplicationsforfinancialassistanceprogramssuchasRAFT,ESG,orothertransitionalfundingprogramsastheyaredevelopedbyDHCD,aswellasaccessingavailablecommunityfundsorFEMAassistanceprograms./liliEvaluateneedandprocessrequestsforclientassistancefundssuchasfirst,last,andsecuritydeposit,furniture,linens,etc./liliEvaluateneedandprocessapplicationsformedicallynecessaryhomemodificationssuchasshowergrabbars,refrigerators,airconditioners,airfilters,ramps,etc./liliAssistclientswithcompletinghousingapplicationsandnegotiatingleaseswithlandlords./liliAccompanyclientsastheyviewroomsorapartmentsasneeded.Assisttheminpreparingfortheapplicationandinterviewprocess./liliCollaboratewithCGRCstafftoprovideinitialinformationandreferralsforcommunity-basedresourcessuchaseducation,job-training,fuelassistance,behavioralhealth,food,transportation,legaladvice,medicalcare,andotherservices./liliParticipateasamemberoftheCGRCteam;attendallstaffmeetingsandotherrequiredmeetings./liliMaintainclientfilestoincludecompletedassessments,re-housingplans,referralsmade,andservicesaccessed./liliGatherrequireddataanddemographicinformationandenterintodesignateddatabase./liliCommunicatewithclientsthroughphonecalls,email,andface-to-facemeetingseitherattheSMOCofficesoroffsitemeetingsneartheclient'slocation./liliEngageallclientsbyunderstandingandaddressingtheirneedswhetherwithinoroutsidethescopeofwork./liliMaintainconfidentialityofclient,employee,andagencyinformationinaccordancewithfederalandstatelawsandfunderrequirements./liliEnsurecompliancewithprogram/department,agency,and/orfunderrequirements,aswellasSMOCpolicies&procedures./liliOtherdutiesasassigned./li/ulpKNOWLEDGEANDSKILLREQUIREMENTS/pulliBApreferredand/or2yearsrelevantworkexperienceinsocialservicesorhousingserviceswithlow-income,minority,anddisabledindividualspreferred./liliAvaliddriver'slicenseandreliabletransportationisrequired./li/ulpORGANIZATIONALRELATIONSHIP/pulliDirectlyreportstoProgramManager./liliDirectreportsofthispositionarenone./liliIndirectreportsofthispositionarenone./li/ulpPHYSICALREQUIREMENTS/pulliMustbeabletositorstandforaprolongedperiod./liliMustbeabletooperateacomputerandcompleteextensivepaperwork./liliMustbeabletolift25lbs./liliMustbeabletoascendanddescendfoursetsofstairs,assomeunitsareonthe3rdand4thfloorofapartmentbuildings./liliSomeremoteworkisavailable(upto40%)./liliDressisbusinesscasual./liliAbilitytofrequentlytravelinthelocalcommunitytoclienthomesandpotentialhousingplacements./li/ulpWORKINGCONDITIONS/ppAspartoftheresponsibilitiesofthisposition,theHousingNavigatorwillhavedirectorincidentalcontactwithclientsservedbySMOCinvariousprogramsfundedoradministeredthroughtheExecutiveOfficeofHealthandHumanServices.Asuccessfulbackgroundcheckisrequired./ppWeareanequalopportunityemployercommittedtodiversityintheworkplace./pbrMonday-Friday9:00am-5:00pmbr35hoursperweek



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