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Restaurant Operations Manager

2 months ago

Bel Air, Maryland, United States Gecko Hospitality Full time

About Gecko Hospitality

Gecko Hospitality is a leading fast-casual brand with a strong presence in the market. We are committed to delivering exceptional customer experiences and providing a supportive work environment for our team members.

Job Summary

We are seeking a highly motivated and experienced Restaurant Manager to lead our team in Bel Air, MD. As a Restaurant Manager, you will be responsible for overseeing daily restaurant operations, leading and developing a high-performing team, and ensuring customer satisfaction.

Key Responsibilities

  • Restaurant Operations
    • Oversee daily restaurant operations, including food preparation, service, and customer satisfaction.
    • Ensure that all restaurant standards are met, including food quality, service, and cleanliness.
  • Team Leadership
    • Lead and develop a high-performing team, providing coaching, training, and feedback to ensure team members are equipped to succeed.
    • Manage team member performance, including hiring, training, and disciplinary actions.
  • Customer Satisfaction
    • Ensure that customer satisfaction is consistently high, through effective communication, prompt service, and attention to detail.
    • Address customer complaints and concerns in a professional and timely manner.
  • Financial Management
    • Manage restaurant finances, including inventory, budgets, and financial planning.
    • Ensure that the restaurant is profitable and meets financial targets.

Requirements

  • Experience
    • Proven experience in restaurant management or a similar role, demonstrating ability to lead and inspire a team.
  • Skills
    • Strong organizational and decision-making skills, capable of thriving in a fast-paced environment.
    • Excellent communication and interpersonal skills, with ability to build strong relationships with team members and customers.
    • Ability to work effectively in a team environment, with a customer-first attitude.

What We Offer

  • Competitive Salary
  • Comprehensive Benefits Package
  • Opportunities for Career Growth and Development