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Retail Store Supervisor

2 months ago

Findlay, Ohio, United States TJ Maxx Full time

Job Summary:

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.

Key Responsibilities:

  • Lead by example, demonstrating outstanding customer service and promoting a positive internal and external customer experience.
  • Oversee a team of Associates, providing guidance, training, and coaching to ensure excellent customer service and sales performance.
  • Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates.
  • Address customer concerns and issues promptly, ensuring a positive customer experience.
  • Ensure Associates execute tasks and activities according to store plan, prioritizing as needed.
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities, providing progress updates.
  • Provide and accept recognition and constructive feedback.
  • Partner with Management on Associate training needs to increase effectiveness.
  • Ensure adherence to all labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.

Requirements:

  • Available to work flexible schedule, including nights and weekends.
  • Strong understanding of merchandising techniques.
  • Capable of multi-tasking.
  • Strong communication and organizational skills with attention to detail.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player, working effectively with peers and supervisors.
  • Able to train others.
  • 1 year retail and 6 months of leadership experience.

Benefits:

  • Associate discount.
  • EAP.
  • Smoking cessation.
  • Bereavement.
  • 401(k) Associate contributions.
  • Child care & cell phone discounts.
  • Pet & legal insurance.
  • Credit union.
  • Referral bonuses.

Additional Benefits for Eligible Associates:

  • 401(k) match.
  • Medical/dental/vision.
  • HSA.
  • Health care FSA.
  • Life insurance.
  • Short/long term disability.
  • Paid parental leave.
  • Paid holidays/vacation/sick.
  • Auto/home insurance discounts.
  • Scholarship program.
  • Adoption assistance.