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    Beginning of the main content section.Return to the home pagePrintable FormatJob Description - Assistant Distribution Manager (2404972) Job Description Assistant Distribution Manager-(2404972) Description McLane is one of the largest and most stable supply chain services leaders in the United States. We’ve been at the forefront of delivering...

Retail Frontend Supervisor

1 month ago

Findlay, Ohio, United States TJ Maxx Full time

Opportunity: Contribute To The Growth Of Your Career

As a Retail Frontend Supervisor at TJ Maxx, you will play a key role in promoting an exceptional customer experience. You will oversee a team of Associates at the front of store, ensuring prompt and courteous customer service and promoting loyalty programs. Your leadership skills will be put to the test as you engage and interact with all customers, maintaining a clean and organized store. You will be a role model for outstanding customer service.

  • Develop a positive internal and external customer experience
  • Promote a culture of honesty and integrity; maintain confidentiality
  • Take an active role in training and mentoring Associates on front end principles
  • Train and coach Associates on personalizing the customer experience while promoting loyalty programs
  • Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates
  • Address customer concerns and issues promptly, ensuring a positive customer experience
  • Ensure Associates execute tasks and activities according to store plan; prioritize as needed
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates
  • Provide and accept recognition and constructive feedback
  • Partner with Management on Associate training needs to increase effectiveness
  • Ensure adherence to all labor laws, policies, and procedures
  • Promote credit and loyalty programs
  • Support and participate in store shrink reduction goals and programs
  • Promote safety awareness and maintain a safe environment
  • Other duties as assigned

Requirements:

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $13.00 to $13.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

Now Hiring