Assistant Director of Aquatics Operations
4 weeks ago
We are seeking a highly skilled and experienced Assistant Director of Aquatics to join our team at The Grand Geneva Resort in Lake Geneva, Wisconsin. As a key member of our Waterpark Management team, you will be responsible for providing leadership and direction to our Waterpark staff, ensuring a safe and enjoyable experience for our guests.
Key Responsibilities:- Assist the Director of the Waterpark in managing the day-to-day operations of the indoor Waterpark.
- Act as the Director in their absence, providing leadership and direction to the Waterpark staff.
- Oversee and assist in maintaining the Waterpark's cleanliness, safety, and orderliness.
- Administer and enforce all Waterpark rules and regulations.
- Implement and update Emergency Action Plans and schedule emergency practice drills.
- Recruit, interview, hire, and train all Waterpark team members.
- Schedule all Waterpark employees and submit time card edits and payroll information in a timely fashion.
- Track attendance documentation and submit to Human Resources.
- Coach and mentor Waterpark associates on a daily basis, enforcing employee policy and procedure and conducting disciplinary action as needed.
- Develop and implement ongoing training and development plans to distinguish the Waterpark staff as competent and professional within the industry.
- Bachelor's degree in Recreation, Business Administration, or a closely related field, or equivalent experience.
- Exceptional verbal and written communication skills.
- Minimum of 3 years of experience in a supervisory role with 30+ aquatic team members.
- Thorough knowledge of Waterpark Management, including Aquatics, Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) Certification, Lifeguard Instructor, American Red Cross or Ellis & Associates Lifeguard Instructor License, and American Red Cross Lifeguard Certification.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts.
- Punctuality and regular reliable attendance.
- Professional appearance and maintenance of grooming standards.
- Ability to work nights, weekends, and holidays as the Waterpark is open 360 days a year.
- Flexible scheduling.
- Free meals every shift made by our talented culinary team.
- Paid time off.
- Golf, Ski, Restaurant & Spa discounts.
- Hotel room discounts as low as $49 per night.
- WELL Spa Gym membership for $16 per paycheck.
- Advancement opportunities across the property and US.
- Friendly work atmosphere.
- Holiday, jury duty, and bereavement pay.
- Medical, dental, and vision insurance, company-paid life insurance, employee assistance program, and additional retirement benefits.
- Recognition programs.
We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging role in Waterpark Management, please submit your application today.
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