Operations Manager for Government Program Support

5 days ago

Washington, Washington, D.C., United States TeleSolv Consulting Full time
About the Opportunity

We are seeking a seasoned Program Manager to lead key operations in support of the Peace Corps. As the primary authority, you will work closely with senior management in the Office of Volunteer Recruitment and Selection (VRS).

Job Responsibilities
  • Serve as the Contractor's representative, managing program execution virtually and on-site.
  • Monitor and report on key performance indicators using project management dashboards and workforce management tools.
  • Refine leads, support recruitment activities, and assist with inquiries utilizing Power BI and other CRM tools, telephony software, and dashboards.
  • Provide training, conduct briefings, and offer ongoing assistance to ensure smooth project operation.
  • Brief VRS senior management on project status, recruitment activities, and operational challenges.
  • Ensure adherence to contract requirements and timely completion of project deliverables.
Requirements
  • U.S. Citizen
  • Bachelor's degree from an accredited college or university
  • Five (5) years of managerial experience, with a focus on recruiting and program management
  • Proficient in project management dashboards and workforce management tools
  • Experience with Power BI, CRM systems, and telephony software
  • Expertise in lead refinement, training, and briefing senior management
  • Excellent verbal and written communication skills, with the ability to deliver professional presentations to senior management
Compensation and Benefits

The estimated annual salary for this position is $120,000 - $150,000, depending on experience and qualifications. TeleSolv Consulting offers excellent compensation, training, advancement opportunities, and exceptional benefits, including PTO, sick leave, paid federal holidays, medical, dental, vision, company-paid life insurance, short-term and long-term disability insurance, employee assistance program, and matching 401(k) plan.

About TeleSolv Consulting

We are a growing organization providing quality and unparalleled service to our clients. We provide various professional and administrative services to public and private organizations with global operations. Our mission is to help organizations solve complex problems by integrating sound management principles with the most appropriate technologies.

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