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WAE - Terra Dotta Development Specialist
2 months ago
This position will support and optimize Louisiana State University's Terra Dotta software used for study abroad. The successful candidate will work closely with staff members in Academic Programs Abroad to provide support for the software and to optimize the software to best fit user needs and business processes.
Key Responsibilities- Develop a deep understanding of user needs in relation to software capabilities and functionality.
- Develop a high level of knowledge and expertise in the designated software application.
- Execute the development and maintenance of queries, query watches, and standard protocols to streamline the effectiveness of the software data.
- Assist with application cycle launches to ensure timely rollout of applications.
- Monitor applications according to established APA protocols to safeguard classified, private and other sensitive data.
- Develop in coordination with APA leadership and implement a road map for new features, improving the applicant and administrator experience, streamlining processes, and contributing to the overall draw of study abroad.
- Assist with data management and analysis for business purposes, developing user training materials, maintaining technical documentation, managing user access to the software on campus.
- Provide on-going support for Academic Programs Abroad to enhance their engagement with the software.
- Implement recommendations regarding the most effective and feasible business solutions based on nature and extent of user requirements.
- Bachelor's degree in information technology, business/information systems or a related field with 2 years of experience.
- Two years of experience in information technology or a related field. Basic HTML coding knowledge and knowledge of Microsoft Office suite.
- Experience working with Terra Dotta Software; experience working in international settings or living abroad.
- FERPA - As with all LSU employees, due to this position title and/or responsibilities, this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional, behavioral, or mental health related matter they should be referred to the proper service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.
