Coffee Connoisseur and Customer Experience Specialist

4 weeks ago


Meridian, Idaho, United States The Human Bean Full time
About The Human Bean

The Human Bean is a drive-thru espresso stand that was established in Boise, Idaho in 2011. We have since grown to 12 locations across the Treasure Valley, including Downtown Boise, Meridian, Star, Nampa, and Caldwell. Our company has earned a reputation for providing exceptional customer service and high-quality ingredients.

Job Overview

We are seeking a highly motivated and enthusiastic Coffee Connoisseur and Customer Experience Specialist to join our team. As a Coffee Connoisseur and Customer Experience Specialist, you will be responsible for providing excellent customer service, preparing and serving beverages to customers, and maintaining a clean and inviting store environment.

Responsibilities
  • Customer Service: Greet customers immediately, make eye contact, and show them how important they are to us.
  • Beverage Preparation: Prepare and serve high-quality beverages to customers, in accordance with their requests.
  • Store Maintenance: Maintain a clean and inviting store environment, including the grounds surrounding the store.
  • Quality Control: Ensure that all beverages meet our high standards of quality and taste.
Requirements
  • Education: High School Diploma or GED
  • Licenses and Certifications: Food Handlers Permit, Human Bean Coffee NDA policy compliance
  • Skill Set: Excellent verbal and customer service skills, flexible schedule, ability to lift 40 lbs, ability to perform repetitive bending, reaching, standing, and motion of the wrists and hands for 6-7 hours per day
  • Personality: Fun, outgoing personality with excellent work ethic and a positive attitude
Benefits
  • Competitive Salary: $15.00 - $18.00 per hour, depending on experience
  • Wage Incentives: Opportunities to earn additional income through performance-based incentives
  • Professional Growth: Opportunities to grow professionally within our company

Estimated salary: $30,000 - $40,000 per year

Work Schedule: Flexible schedule to fit the needs of the business



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