Seasonal Part Time Host/Hostess

5 days ago

Denver, Colorado, United States HEI Hotels and Resorts Full time
About Us

The Brown Palace Hotel and Spa, Autograph Collection, is a luxury hotel in Downtown Denver that has been synonymous with extraordinary service since 1892. Our hotel boasts 243 distinct guestrooms and suites, six unique restaurants and bars, a boutique spa, and nearly 20,000 square feet of meeting space.

Job Summary

We are seeking a skilled and friendly Host/Hostess to join our team. As a Host/Hostess, you will be the critical first impression of our restaurant, creating memorable guest experiences and ensuring a seamless dining experience for our guests.

Responsibilities
  • Meet and greet guests as they arrive, offer choice of seating, and escort them to their table and present menu.
  • Read, maintain, and make daily entries in the log book to coordinate communication between shifts and management.
  • Maintain proper set-up of dining room.
  • Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.
Requirements
  • High school diploma or equivalent required, and college degree preferred.
  • Hotel experience preferred.
  • Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts.
  • Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodations.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Ability to observe and detect signs of emergency situations.
  • Ability to establish and maintain effective working relationships with associates, customers, and patrons.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.
Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness, creating value in your most important investment - you. Our benefits include competitive Medical and Dental programs through Anthem Blue Cross Blue Shield, Vision insurance programs through EyeMed, Vacation, Sick, and Holiday programs, pet insurance through the ASPCA, and a 401(k) Savings Plan with matching funds.

We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

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