Customer Service Representative
3 days ago
ViaPlus by VINCI Highways is a leading global mobility company in the Intelligent Transportation Systems (ITS) market. We specialize in revenue and services management solutions for the transportation industry, with a focus on innovation and customer satisfaction. Our team works together to deliver high-quality products and services, ensuring seamless multimodal mobility for our clients.
We are looking for a skilled Customer Service Representative to join our team. This role involves providing excellent customer service through various channels, including phone, email, and in-person interactions. The successful candidate will be responsible for resolving customer complaints, answering questions, and providing information about our products and services. A strong understanding of customer needs and a passion for delivering exceptional service are essential for this role.
The ideal candidate will have a minimum of one year of customer service experience, with a proven track record of resolving complex issues and exceeding customer expectations. Bilingual Spanish language skills are required, as well as excellent communication and interpersonal skills. If you are a motivated and customer-focused individual who is passionate about delivering top-notch service, we encourage you to apply for this exciting opportunity.
Estimated Salary: $45,000 - $60,000 per year.
Job Description
This role involves:
- Providing excellent customer service through various channels.
- Resolving customer complaints and answering questions.
- Providing information about our products and services.
- Maintaining accurate records of customer interactions.
Required Skills and Qualifications
To be successful in this role, you will need:Excellent customer service skills.Bilingual Spanish language skills.Strong communication and interpersonal skills.A minimum of one year of customer service experience.A proven track record of resolving complex issues.
Benefits
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. As a member of our team, you will have access to ongoing training and support, helping you to develop your skills and advance your career.
Join us at ViaPlus by VINCI Highways and discover a rewarding career that aligns with your passions and values.
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