Customer Service Representative

3 weeks ago


Emporia, Kansas, United States Kyle Thompson - State Farm Agent Full time
About the Role

We are looking for a highly motivated and customer-focused individual to join our team as an Insurance and Financial Services Advisor. In this role, you will have the opportunity to help customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. You will work closely with our team to market State Farm insurance and financial services products, and provide exceptional customer service.

The ideal candidate will have excellent communication skills, be people-oriented, and dedicated to customer service. Sales experience is preferred, but not required. The ability to effectively relate to customers, establish relationships, and follow up as needed is essential.

Responsibilities

As an Insurance and Financial Services Advisor, your responsibilities will include:
  • Assisting customers with insurance and financial services
  • Providing exceptional customer service and support
  • Working closely with our team to market State Farm insurance and financial services products
  • Helping customers manage the risks of everyday life, recover from the unexpected, and realize their dreams

Requirements

To be successful in this role, you will need to have:
  • Excellent communication skills - written, verbal, and listening
  • People-oriented and dedicated to customer service
  • Ability to work in a team environment and multi-task
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

Benefits and Compensation

We offer competitive compensation, including hourly pay plus commission/bonus, paid time off, and flexible hours. Additionally, you will have the opportunity to gain valuable experience, grow within the company, and achieve mutually agreed upon marketing goals.

The estimated salary for this role is $50,000 - $70,000 per year, based on industry standards and location. However, this figure may vary depending on factors such as experience and performance.

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