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Technical Product Manager

1 month ago

Los Angeles, California, United States Convoso Full time
About Convoso

Convoso is a leading provider of omnichannel contact center software, revolutionizing the call center industry by empowering agents to convert leads faster.

The Job

We are seeking a seasoned Technical Product Manager to join our product management team, responsible for the success of Convoso's products, acting as the voice of the market and the customer, and identifying opportunities to evolve our product offering to solve real-world challenges.

Key Responsibilities
  • Collaborate with Product Marketing to identify target customers and define product strategies.
  • Work closely with engineering to identify dependencies and risks, ensuring timely project delivery.
  • Communicate the product's value to stakeholders, including sales, marketing, and customer success teams.
  • Develop relationships with customers and partners to drive revenue growth.
  • Manage product goals and initiatives, prioritizing queues for new requests, enhancements, and bug fixes.
Requirements
  • 10+ years of product management experience in B2B SaaS software solutions.
  • Strong track record of developing platform products, with a focus on API/Integration first strategies.
  • Ability to work directly with architects and engineers to ensure solutions meet business and technical requirements.
  • Strong customer focus, with a track record of successful customer interactions.
  • Ability to build relationships and influence others without authority at all levels of the organization.
What We Offer
  • Competitive compensation package.
  • Stock options.
  • 100% covered premiums for employees.
  • Affordable Vision plan and optional FSA.
  • PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave.
  • Your birthday off.
  • 401k program with generous company match.
  • No cost Employee Assistance Program and Travel Assistance.
  • Monthly Gym membership reimbursement.
  • Monthly credits toward food & beverage.
  • Company Outings.
  • On and offsite team building events.
  • Paid training for departments.
  • Apple laptop (most roles).