Health Information Specialist I

3 weeks ago


Waukesha, Wisconsin, United States CIOX Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Health Information Specialist I to join our team at CIOX Health. In this role, you will be responsible for processing medical record requests, maintaining confidentiality and security of patient information, and ensuring compliance with HIPAA regulations.

Key Responsibilities
  • Receive and process requests for patient health information in accordance with company and facility policies and procedures.
  • Maintain confidentiality and security of patient information.
  • Maintain working knowledge of company and facility software.
  • Adhere to company and customer facility code of conduct and policies.
  • Inform manager of work, site difficulties, and/or fluctuating volumes.
  • Assist with additional work duties or responsibilities as evident or required.
Requirements
  • High school diploma or equivalent required.
  • Ability to commute between locations as needed.
  • Able to work overtime during peak seasons when required.
  • Basic computer proficiency.
  • Comfortable utilizing phones, fax machines, printers, and other general office equipment on a regular basis.
  • Professional verbal and written communication skills in the English language.
  • Detail and quality-oriented as it relates to accurate and compliant information for medical records.
  • Strong data entry skills.
Preferred Qualifications
  • Experience in a healthcare environment.
  • Previous production/metric-based work experience.
  • In-person customer service experience.
  • Ability to build relationships with on-site clients and customers.
Working Conditions & Physical Demands

Work is generally performed in an office environment with minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use. Must be able to use a telephone or headset equipment. Incumbent must be able to lift 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodations are available to qualified individuals with disabilities. Low to no travel required.



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