Property Manager

2 weeks ago

Piqua, Ohio, United States The Graham Companies Full time
Job Summary

We are seeking a highly skilled Property Manager to join our team at The Graham Companies. As a key member of our property management team, you will be responsible for overseeing the day-to-day operations of our multifamily communities, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Manage the timely collection of rent and other fees, ensuring compliance with lease agreements and company policies.
  • Respond promptly to resident issues, providing effective solutions and maintaining high resident retention levels.
  • Ensure accurate and timely completion of applications and lease documents.
  • Analyze renewal expirations, loss to lease, and provide feedback to the executive team to inform renewal strategies.
  • Enforce and monitor lease renewal processes, adhering to company follow-up procedures.
  • Prepare variance reports, leasing bonuses, and month-end lists.
  • Operate and maintain community access systems, ensuring secure and convenient access for residents.
  • Utilize company software applications and property management systems (YARDI) to streamline operations and improve efficiency.
  • Collaborate with Maintenance Supervisors to ensure timely completion of work orders and resident satisfaction.
  • Manage porter schedules, including daily tasks and project work.
  • Inspect properties, ensuring grounds and amenities are clean and well-maintained, and schedule work with maintenance or vendors as needed.
  • Perform move-out inspections with Maintenance Supervisors to determine unit condition and needs for repair or replacement.
  • Determine resident responsibility for damages, request repair or replacement costs, and prepare deposit accounting worksheets.
  • Create purchase order requests for office supplies, maintenance supplies, appliances, and vendor estimates as needed.
  • Approve invoices, ensuring billed work was completed.
  • Maintain licenses and permits, following through with annual inspections and coordinating corrective measures to renew permits.
  • Oversee leasing staff, motivating them to achieve leasing goals and ensuring proper training and documentation of performance reviews and disciplinary actions.
  • Conduct meetings to keep staff informed about property issues, company policies, and office goals, leading by example.
  • Provide support to the Executive team to identify community goals and objectives.
Requirements and Qualifications
  • 5+ years of experience managing 350+ unit market-rate multifamily communities and their amenities.
  • New construction, development, and pre-leasing experience is preferred.
  • Ability to interact and communicate with individuals at all levels of the company.
  • Ability to work in a fast-paced environment, juggling multiple competing tasks, demands, establishing priorities, following up, and meeting deadlines.
  • Excellent organizational and time management skills, with the ability to multi-task and follow through.
  • Bi-lingual (English/Spanish) is a plus.
  • Excellent verbal and written communication skills, strong administrative and organizational skills, effectively managing time and setting priorities.
  • Skill in using computers and computer systems (including hardware and software) to set up functions, enter data, and process information.
  • Skill in using mathematics to solve basic problems.
  • Skill in working independently and following through with assignments with minimal direction.
  • Skill in adapting to a changing work environment, competing demands, and ability to deal with frequent change, delays, or unexpected events.
  • Intermediate level ability to operate a computer using Microsoft Office products (Word and Outlook) and learn to use applicable division and organization-specific software.
  • Ability to establish and maintain accurate records.
  • Ability to regularly attend work and arrive punctually for designated work schedules, with availability from 8am-7pm.
About The Graham Companies

At The Graham Companies, we value our employees as the backbone of our organization. We believe that the way we treat our own people will be reflected in the way our people treat our customers. When you join our team, you become part of a family committed to serving our neighborhood with professionalism, honesty, and integrity. We offer a range of benefits, including rental discounts, bonus pay, uniform allowances, vacation time, and paid holidays, as well as an employer-funded pension plan, 401(k) with company match, medical/dental/vision insurance, and more.

This role will be an office-based position in Miami Lakes, Florida.

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