Operations Support Specialist
6 days ago
We are seeking a highly skilled Business Operations Coordinator to join our team at Wyndham Destinations. As a key member of our operations team, you will be responsible for delivering exceptional support to our Sales and Marketing processes.
Key Responsibilities- Customer Service: Provide top-notch customer service to our guests, business partners, and team members.
- Process Improvement: Identify opportunities to enhance our customer service or processes and implement changes as needed.
- Data Management: Collect and validate data to ensure our guests receive the best possible experience.
- Asset Protection: Manage and protect company assets through all interactions.
- Operational Procedures: Understand and implement operational procedures that govern our business.
- Initiative Support: Support new initiatives and help teams impacted by changes.
- Reporting: Maintain daily, weekly, monthly, or quarterly reporting needs.
- Resource Utilization: Leverage your resources to provide quick support to questions as they arise.
- Sales and Marketing Teams: Partner with Sales and Marketing teams to ensure seamless support.
- Human Resources: Collaborate with Human Resources to address employee needs.
- Resort Operations Leadership: Work closely with Resort Operations leadership to implement changes.
- Technical Skills: Proficient in Microsoft Suite.
- Availability: Availability to support the business throughout weekends and holidays.
- Customer Service Experience: Experience delivering outstanding customer service with enthusiasm.
Hospitality is at the heart of all we do at Wyndham Destinations. We're a company that values diversity, inclusivity, and respect for people from all over the world. We're an equal opportunity employer and welcome applications from all qualified candidates.
Benefits- Comprehensive Health and Welfare Benefits: We offer a diverse range of benefits to support our associates' well-being and career growth.
- Professional Development: Opportunities for growth and development in a dynamic and fast-paced environment.
- Work-Life Balance: Support for maintaining a healthy balance between work and personal life.
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